Many Subway customers may have noticed several changes to the Subway menu over the past several months. Subway has been changing up its menu, in more ways than one, in an attempt to garner more business and adapt to the ever-changing demands of its customers.
During the COVID-19 pandemic, ordering food online became quite popular, a trend which has still continued since the unofficial end of the pandemic. The increase in ordering online or through mobile apps led Subway to notice a decline in its customers customizing their sub sandwiches, choosing instead to stick to the basics of one of the pre-existing menu items rather than build their sub sandwich from scratch.
Having taken notice of this trend, Subway decided to do a rather large overhaul to its menu, adding items, removing items, and encouraging its customers to choose from one of its new 12 sub sandwiches, referred to as the Subway Series, which were recently introduced.
Subway claims that these are not the only changes which will be happening and that there are more changes planned for the future, though these future changes have not yet been made public.
With all of these new menu changes come opinions from all corners of the globe where a Subway franchise location is present. Subway claims the changes to its menu were received very positively during its test run, however, the criticism from Subway customers may beg to differ, especially those who have discovered the hard way that their favorite menu items were removed, with no indication they will ever be returned.
The most visible changes to Subway’s menu items are in its meat and toppings. Some people noticed the changes immediately as it directly affected their favorite sub sandwich custom order, while it took others longer to notice.
The protein Subway has discontinued includes:
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Veggie Patty
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Roasted Chicken Breast
While the Roasted Chicken Breast was not the most popular protein on the Subway menu, it was still noticed by fans when it silently disappeared from the menu. The Veggie Patty, however, was immediately missed when it was replaced with the Vegan Patty, which customers complained about the distinctly different taste between the two patties, of which customers believed the Veggie Patty was the superior in flavor. Many fans of the previous Veggie Patty took to the internet to let Subway know about their displeasure with the new Vegan Patty.
There were previous proteins available which were removed, but have returned due to customer protests. Both the Rotisserie-Style Chicken and the Roast Beef were removed from the menu, but have been brought back to the menu after much demand.
Some toppings were quietly removed, whether because it was not popular, to cut costs, or to replace it with a different option, there are now more toppings available at Subway while at the same time there are fewer toppings available, as some have been removed while others were added.
The toppings Subway has removed include:
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Cheddar Cheese
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Feta Cheese
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Swiss Cheese
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Bacon
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Mixed Peppers
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Sweet Peppers
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Sliced Avacado
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Mushrooms
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Grilled Onions
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Shredded Carrot
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Sweet Corn
Some toppings, such as cucumbers, have been discontinued and brought back numerous times. Other toppings were simply removed, with no warning or explanation.
While Subway has removed some meat and some toppings, Subway has also added some new items. These new items were added just as quietly as other menu items were removed.
Here are the new Subway proteins available:
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Thin-Sliced Black Forest Ham
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Thin-Sliced Oven Roasted Turkey
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Seasoned and Marinated Shaved Steak
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Vegan Patty
With the addition of the new proteins to the Subway menu come rumors that Subway is planning on making other changes in the future, specifically, that Subway may start slicing all available meat options on-site. This would reduce the cost of acquiring the proteins and make them much fresher, not that the Subway meat is not already fresh.
Online reviews have shown that Subway fans and customers are not happy with the new Vegan Patty, letting it be known that it does not stand up to the Veggie Patty which it replaced.
As some toppings left, others took their place. New toppings were made available, along with new add-ons for additional costs.
The new toppings and add-ons Subway has available include:
With the new additions of toppings and proteins, the Subway menu has expanded and changed, bringing both positive and negative reviews from customers. Some are missing old items which are no longer available while others are excited about the new items and the opportunities which they bring.
The full list of available meat proteins available on the Subway menu includes:
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Think-Sliced Black Forest Ham
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Grilled Chicken
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Rotisserie-Style Chicken
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Thin-Sliced Oven Roasted Turkey
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Genoa Salami
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Meatballs
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Roast Beef
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Seasoned and Marinated Shaved Steak
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Tuna
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Vegan Patty
With some of these proteins having returned after an unwanted hiatus, and others replacing old proteins with a new version, there are certainly mixed feelings about the meat proteins now available at Subway. Some are excited by the return of old favorites, while others are bummed out by the replacement of some classics.
The full list of toppings now available at Subway includes:
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Hickory-smoked Bacon
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Pepperoni
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Capicola
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Sliced American Cheese
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Sliced Pepper Jack Cheese
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Sliced Provolone Cheese
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Shredded Monterey Cheddar Cheese
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Shredded Mozzarella Cheese
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Fresh Mozzarella Slices
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Parmesan Cheese
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Lettuce
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Spinach
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Tomatoes
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Pickles
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Green Peppers
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Red Onions
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Cucumbers
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Black Olives
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Jalapenos
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Banana Peppers
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Smashed Avacado
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Black Pepper
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Salt
As always, with the removal and addition of toppings to a menu, there are bound to be mixed opinions from customers. Some are pleased with the new menu items, seeing old favorites, such as the cucumbers, return once again. Others are sad to have watched some of their favorite toppings leave.
Subway has seen a variety of menu changes throughout the years, though it has not seen a menu change of this scale in over 50 years. Many customers are not sure what to make of it just yet, so only time will tell if these menu changes will stick around.